It is very important that clients understand the difference between the Family Law Clinic and other legal service providers.
'One-off' 'pay-and-go' contracts:
Since the Family Law Clinic business was created and established it has always been a 'pay-and-go service'. This means that clients are never asked to sign a Contract for Services and to commit themselves to us for the duration of a case. We do not expect this, but are always pleased when clients want us to help all of the way through a case.
Clients are free to change their mind about using our service at any stage. They are also welcomed back, if they decide to come back to us, regardless of whether they have been using a Solicitor. This is our 'Freedom of Choice' policy.
We believe that clients are entitled to have the freedom and flexibility to have one-off, no obligation consultation/services, or two or more appointments, or ask us to do one or two items of work for them, consecutively or from time to time, and then never feel compelled to use us again. Each request for an item of work/service to be carried out is a new and separate contract with the Family Law Clinic. The end of each appointment and the completion of each service (whether on a 'pay-and-go' basis or if it is one of our 'all-inclusive packages' is the end of that particular contract. This is reflected by the issue of an Invoice at the end of the consultation appointment, or the issue of an invoice which must be paid by the client before work commences. Once the work is completed, so is the contract with us.
At any time, a client can stop using the Family Law Clinic without restriction or limitation, at any point in a case, and not book any more appointments or services again. This means that we do not represent or act for a client, we do not control, take over, run or manage a case, we do not automatically write letters on behalf of clients without their input or feedback.
We work alongside and with our clients, as part of a team, so that the client is always in control, and we only ever communicate with third parties if the client asks us to do so.
There is a risk that you will be disappointed with the outcome of a case if you decide to act as a litigant in person. However, there are no guarantees of success or winning in family law, even if you use a Solicitor.
We regularly publish a variety of monthly offers and all-inclusive low cost packages, which may last for one month or a couple of months. This is part of our promotion and marketing policy. We also introduce new services from time to time, or delete services from time to time.
Because of the nature of our business, in so far as each appointment or service is treated as a 'one-off' 'pay-and-go' contract, the contents of individual Invoices will inevitably change during the course of a case, depending on various factors, such as type of service, cost or duration of service, fee and type of fee applicable, method of payment, monthly offers, and discounted all-inclusive deals etc. Invoices may show special 'Terms & Conditions'. Please read these carefully as some of these may contain a 'No Refund' or a 'Completion Fee' statement.
If a client asks us to assist during court proceedings, whether or not we actually attend Court, or, a client pays in advance for a discounted all-inclusive package, we do not provide refunds if there is an early settlement or the client is unsuccessful and disappointed with the outcome.
We are very happy to clarify anything for clients. We expect our clients to query or discuss any item on our invoices if they are not sure of its meaning. We require payment immediately. Our justification for not extending credit is that our fees are considerably lower than those charged by high street Solicitors or Barristers, so it is only fair and reasonable that we are paid without delay. Our fees do not include VAT. VATis charged at 20% until further notice.
Disclaimer
The content of this website should not be construed as legal advice.
* The word "most'"or "all' excludes 'legal aid' practising Solicitors. 'Legal aid' Solicitors are compelled to charge a lower hourly rate by the Legal Services Commission. We are not aware of any enrolled non-legal aid Family Law Solicitor who voluntarily charges the same as or less than Family Law Clinic Ltd. We do not hold ourselves out as family law experts. Achieving the ideal result you may wish for in family law matters is not an exact science, and we do not and cannot guarantee the ideal result for clients; this is because the outcome of negotiations between parties and the decisions and directions of district judges, circuit judges and higher courts varies according to each individual case, statute, case law, each judges' discretion, individual circumstances and various external factors. We draw on our experiences and the most up-to-date resources we have, and the training we receive, and we do our best for each client in our role as legal support workers. All of this website and other websites associated with Family Law Clinic Ltd are designed to provide information of a general nature for reference purposes only and should not be regarded as a substitute for obtaining specific advice in relation to your individual circumstances. All information contained in these websites is based on and governed by English Law and subject to the jurisdiction of an English court.
It is a condition of allowing you access to the material on these websites that you exclude Family Law Clinic Ltd from any liability for loss of whatsoever nature arising from your use of these websites. Copyright The rights in material on these websites are protected by copyright. Unless otherwise stated, intellectual property rights of whatsoever nature contained in this website are the exclusive property of Family Law Clinic Ltd, who reserve all rights attached thereto. You agree to use this website in a way which does not infringe these rights and you are prohibited from copying or redistributing any of the content therein without our express permission. Privacy Should you provide us with any information via these websites, we shall use it only for the purpose originally intended and will be bound by the Data Protection Acts 1984 and 1998.
The content of this website should not be construed as legal advice.
* The word "most'"or "all' excludes 'legal aid' practising Solicitors. 'Legal aid' Solicitors are compelled to charge a lower hourly rate by the Legal Services Commission. We are not aware of any enrolled non-legal aid Family Law Solicitor who voluntarily charges the same as or less than Family Law Clinic Ltd. We do not hold ourselves out as family law experts. Achieving the ideal result you may wish for in family law matters is not an exact science, and we do not and cannot guarantee the ideal result for clients; this is because the outcome of negotiations between parties and the decisions and directions of district judges, circuit judges and higher courts varies according to each individual case, statute, case law, each judges' discretion, individual circumstances and various external factors. We draw on our experiences and the most up-to-date resources we have, and the training we receive, and we do our best for each client in our role as legal support workers. All of this website and other websites associated with Family Law Clinic Ltd are designed to provide information of a general nature for reference purposes only and should not be regarded as a substitute for obtaining specific advice in relation to your individual circumstances. All information contained in these websites is based on and governed by English Law and subject to the jurisdiction of an English court.
It is a condition of allowing you access to the material on these websites that you exclude Family Law Clinic Ltd from any liability for loss of whatsoever nature arising from your use of these websites. Copyright The rights in material on these websites are protected by copyright. Unless otherwise stated, intellectual property rights of whatsoever nature contained in this website are the exclusive property of Family Law Clinic Ltd, who reserve all rights attached thereto. You agree to use this website in a way which does not infringe these rights and you are prohibited from copying or redistributing any of the content therein without our express permission. Privacy Should you provide us with any information via these websites, we shall use it only for the purpose originally intended and will be bound by the Data Protection Acts 1984 and 1998.

